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Holiday Inn Resort Batam By Ihg, Sekupang

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From47US$ /night
Check-in
23Mar2025Select date
Check-out
24Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Waterfront City, Sekupang, Indonesia, 29422

Holiday Inn Resort Batam is an IHG hotel located on the serene Northeast coast of Batam Island, 15 minutes from Sekupang International Ferry Terminal. This family-friendly resort features diverse dining options and an award-winning spa. Nearby attractions include the stunning Maha Vihara Duta Maitreya Buddhist Temple and Barelang Bridge, which showcases local culture and cuisine.

Location

Located 21.5 miles from Hang Nadim International Airport, the resort serves as a convenient getaway with daily shuttle services to Grand Batam Mall and Nagoya Hill Mall. Ferry services operate hourly from Sekupang and Waterfront Ferry Terminals, providing easy access to Singapore. The vicinity also features notable cultural sites, enhancing the travel experience.

Rooms

The resort offers 275 suites that come equipped with a living room and a private balcony, providing views of the lush swimming pool and gardens. Each room includes essential amenities such as free WiFi, air conditioning, and a pillow menu for personalized comfort. Additional features like 24-hour room service and mini-bars ensure a convenient stay for guests.

Eat & Drink

Dining at the resort includes a variety of international cuisines, ranging from authentic Indonesian dishes to Chinese and Thai fare. The Terrace Cafe provides a buffet breakfast, while the Dragon Inn features a selection of Chinese cuisine. Guests can also enjoy meals in the outdoor settings of the Thai Orchid restaurant and unwind with cocktails at the Sports Lounge.

Leisure & Business

The resort includes recreational facilities such as multiple pools, a gym, tennis courts, and a dedicated kids' area. The award-winning Tea Tree Spa offers various rejuvenating treatments in a Balinese-inspired setting. For business needs, up to ten meeting rooms are available, accommodating events for up to 900 guests with a professional support team.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Suite
Max:
2 persons
55 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Bathtub
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Theme Two-Bedroom Suite
Max:
2 persons
71 m² 
Bed options:
1 Single bed
Pool view
Shower
Bathtub
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Three-Bedroom Suite
Max:
2 persons
84 m² 
Bed options:
4 Single beds
Pool view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Sekupang 1.2 mi
Airports
Hang Nadim (BTH) 18.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Pool tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Dinner
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Steam room
  • Massage
  • Hot spring bath
  • Open-air bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Waterfront City, Sekupang, Indonesia, 29422
Map view
Waterfront City, Sekupang, Indonesia, 29422
Nearby
Pelabuhan Marina
2500 ft
Ski Area
Batam Cable Water Ski Park
3900 ft
Restaurants
Dragon Inn Chinese Restaurant
600 ft
Holiday Inn Resort Batam

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
spacious rooms
friendly staff
smelly rooms
limited dining options
6.8/10
Nice
Rooms
7.6
Location
6.4
Service
8.0
Dining
6.2
Guest reviews
6.8/10
based on 15 reviews
8.3
8.3/10based on 283 reviews
William
United Kingdom, May  2024
6.0/10

The hotel's rooms are not very clean or modern and were not ready by the check-in time of 3 pm; however, they are more spacious than those in other hotels, which is a plus. The staff were somewhat lacking in informative service initially but turned out to be very helpful and friendly overall. The location offers great pools for both kids and adults, including a water slide that the children enjoyed, although more activities are needed. The dining options were limited and did not justify the price paid. Despite some shortcomings, the hotel provides some value for money.

Rooms
6.0
The rooms were not very clean and quite old, but spacious.
Service
7.0
The staff eventually proved very helpful and friendly despite initial confusion.
Location
8.0
The location is excellent for families with different pools, but more activities are required.
Dining
5.0
The dining experience was disappointing and overpriced.
Facilities
5.0
The hotel's facilities need improvement.
Clifford
United Kingdom, May  2024
6.8/10

The hotel offers spacious rooms but shows signs of age and dustiness. The service was exceptional, with attentive and accommodating staff. The location, though far from the city and lacking beach access, could benefit from more activities. The dining experience provided standard fare. Overall, the facilities were decent but not outstanding.

Rooms
7.0
The rooms are very spacious but slightly old and dusty.
Service
9.0
The staff were very attentive and accommodating.
Location
5.0
The hotel is far from the city and lacks beach access, needing more activities.
Dining
6.0
The dining experience offered standard fare.
Facilities
7.0
The facilities were decent.
Mick
United Kingdom, April  2024
8.6/10

The hotel offers a clean and comfortable stay with friendly staff in a great location. The dining experience could have more choices, but overall it's a value for money option.

Rooms
9.0
My room was spacious, clean, and very comfortable, with a balcony.
Service
9.0
The staff were professional and accommodated our requests, even upgrading us to a family suite with pool view.
Location
8.0
The hotel has excellent facilities with pools for kids and adults, including a water slide. It's very near the Waterfront City ferry terminal.
Dining
9.0
The dining at the hotel was fantastic with a wide selection to choose from.
Facilities
8.0
The facilities were impressive, offering various services like room service, car hire, and shuttle service.
Matthew
United Kingdom, January  2024
6.8/10

The hotel rooms were quite outdated and had some minor problems like a difficult balcony door and a slightly musty smell. They were clean but still felt a bit dusty, especially the windows. Despite these issues, the rooms were spacious enough to accommodate two families with small kids or a family of four older kids.

Rooms
7.0
The rooms were outdated with some minor issues, but clean and spacious.
Service
9.0
The hotel staff were professional and very helpful. They provided attentive service throughout my stay, making sure all my needs were met, even offering assistance at the on-site Japanese teppanyaki restaurant.
Location
7.0
The hotel is located about 30 minutes from the city and not on the beach, prompting a need for more activities on-site, especially for kids. However, it is conveniently situated next to the waterfront ferry terminal, offering easy access to transportation options.
Dining
5.0
The dining options at the hotel were disappointing, with limited choices that were not very satisfying. The menu lacked variety and quality. However, the baked apples were a decent choice for a light snack.
Facilities
6.0
The hotel facilities were adequate, offering standard amenities for a comfortable stay. The property could benefit from some updates and enhancements to provide a more enjoyable experience for guests.
James
United States of America, January  2024
7.0/10

Staying in the suite was like a joke with its cramped 'kitchenette,' but the rooms were surprisingly spacious, clean, and well-maintained. Despite the comfort, the eerie atmosphere was a bit off-putting.

Rooms
8.0
The rooms were spacious, clean, and maintained, though the atmosphere felt spooky.
Service
9.0
The service was top-notch, especially with transfers to and from the hotel made easy. The staff went the extra mile by personally asking my daughters about their lunch preferences, even with the influx of other guests over the weekend.
Location
6.0
The hotel is located in the Holiday Inn Resort, a spacious property, but the lack of outside walk areas and limited kid-friendly activities near the pool were drawbacks. Additionally, being remote, about 30 minutes from the city, made it inconvenient for those wanting to explore shopping centers quickly.
Dining
5.0
Though the dining experience had a wide spread of Asian and Western food, the quality was disappointing with supermarket-like croissants and bread. The home-grown products did not quite meet expectations.
Facilities
7.0
The facilities offered were adequate, but improvements could be made to enhance the overall experience.
Kevin
United Kingdom, January  2024
7.4/10

The hotel offered comfortable rooms, but the air conditioning needed servicing. The staff was friendly and helpful in various services. The location, though near the waterfront, was a bit out of the way. The dining experience was good with a decent spread. The facilities were satisfactory.

Rooms
7.0
The rooms were comfortable, but the air conditioning was underpowered and needed servicing.
Service
9.0
The staff was very friendly and helpful in various services.
Location
6.0
The location was a bit out of the way despite being near the waterfront terminal.
Dining
8.0
The dining experience was good with a decent spread available.
Facilities
7.0
The facilities were satisfactory for my stay.
Philip
United Kingdom, January  2024
5.6/10

The hotel offers spacious rooms with an excellent view, but facing a bare land instead. They are big enough but were a bit smelly. Unfortunately, breakfast is not included. The service is very flexible and friendly, but there were issues with staff entering rooms without proper notice. The location, though pretty remote, has easy access to Grand Mall Batam. The dining spread was disappointing, more suited for vegetarians. The facilities are decent but could use improvement in providing activities for kids.

Rooms
7.0
The rooms are big enough and offer an excellent view, although they were a bit smelly.
Service
6.0
The service is friendly, but there were issues with staff entering rooms without proper notice.
Location
5.0
The location is pretty remote but has easy access to Grand Mall Batam.
Dining
5.0
The dining spread was disappointing, more suited for vegetarians.
Facilities
6.0
The facilities are decent but could use improvement in providing activities for kids.
spacious rooms
smelly rooms
Jordan
United States of America, October  2023
7.0/10

I had a wonderful stay at the hotel. The rooms were spacious, clean, and very comfortable, with a small pantry that was quite convenient. The staff were friendly and accommodating, even upgrading us to a family suite upon our request for a pool view. However, there were some issues with the availability of towels and room readiness during check-in. Overall, a great value for the money.

Rooms
8.0
The rooms were spacious, clean, and very comfortable with a small pantry.
Service
7.0
The staff were very accommodating and upgraded us to a family suite as requested.
Location
9.0
The location was convenient and near the waterfront terminal.
Dining
5.0
The dining experience was so-so, with room for improvement.
Facilities
6.0
The facilities were adequate but could be enhanced.
Nigel
United Kingdom, October  2023
7.0/10

The hotel rooms were clean and comfortable, with spacious interiors, but the inconvenience of walking to the toilet to wash the kettle was a drawback. The service was professional, although attention to cleanliness in the accommodation block corridors was needed. The location had some issues, with a moldy smell and lack of visibility in the dark, but quick first aid assistance was a plus. The dining experience had its ups and downs, with one fantastic meal among a disappointing selection. The facilities were decent, but more activities for kids could enhance the stay.

Rooms
8.0
The rooms were clean and comfortable, offering more space than in other hotels.
Service
7.0
The service at Terrace Cafe and Teppanyaki was professional.
Location
6.0
The location might not suit everyone due to a moldy smell and darkness, but the quick application of first aid was an advantage.
Dining
7.0
The dining experience had mixed results, with some fantastic options and others disappointing.
Facilities
7.0
The hotel facilities were adequate but could benefit from more activities for children.
Frank
United Kingdom, July  2023
6.6/10

The two-bedroom suite I stayed in exceeded my expectations with its huge, spacious, and clean layout. The service was especially helpful, although there was one staff member who lacked a smile and claimed my room wasn't ready at the stated check-in time. Despite this, the service provided deserves the best rewards for their kindness and generosity. The location, though near the waterfront terminal, has a slightly moldy smell and appears a bit rundown. The hotel could benefit from more activities for children. The dining options were decent, but with limited rotation. The facilities provided were satisfactory.

Rooms
8.0
The two-bedroom suite was huge, spacious, and clean.
Service
7.0
The service was helpful overall, but there was one staff member with a lack of a smile and a room readiness issue.
Location
5.0
The location is near the waterfront terminal but a bit off and smells moldy.
Dining
6.0
The dining experience had decent options, but could use more variety.
Facilities
7.0
The facilities provided were satisfactory.
Spacious rooms
Moldy smell
Robert
United Kingdom, July  2023
7.4/10

The hotel offers a variety of games like billiards and mini-golf in clean and spacious rooms. The service is top-notch, although the hotel may need some improvements in catering to high-volume periods. The location is convenient for travel but lacks beach access. The dining experience is good with various options, yet additional choices for vegetarians could enhance it. Overall, the facilities are satisfactory.

Rooms
8.0
The rooms are very clean and spacious, offering various games such as billiards, darts, X-box, mini golf, and table soccer games.
Service
9.0
The staff always provides service with a smile, being friendly and helpful despite having to work extra hard during high-volume periods.
Location
6.0
The hotel is not close to the beach or shopping malls, making it a bit challenging to get around.
Dining
7.0
The dining experience is good with lots of variety; however, more options for vegetarians would be appreciated.
Facilities
7.0
The hotel offers a range of facilities but could enhance activities for kids and improve accessibility for guests.
Vince
United States of America, June  2023
7.4/10

I had a mixed experience at the Holiday Inn Resort Batam. The rooms, although clean, felt a bit outdated with some dust noticeable, especially around the windows. The service from the staff was fantastic, very friendly and accommodating. The location was a bit inconvenient, far from the city center and shopping malls. The dining experience was decent with some good food options available. Overall, value for money was reasonable considering the facilities provided.

Rooms
7.0
The rooms were clean but had a slightly outdated feel with visible dust, especially around the windows.
Service
9.0
The service staff were very friendly and provided excellent service.
Location
6.0
The location was a bit off, far from the city center and shopping malls, but close to the Waterfront City ferry terminal.
Dining
7.0
The dining experience was decent with good food options available.
Facilities
8.0
The facilities were satisfactory and met my basic needs.
Friendly Staff
Outdated Decor
Chris
United States of America, June  2023
8.0/10

My stay at Holiday Inn Batam over Chinese New Year holidays was quite pleasant. The rooms, although needing a bit of a refresh, did offer decent sizes and very comfortable king-size beds. The service was responsive and polite, especially at the Terrace Cafe and Teppanyaki. The location, in the waterfront area with various pool sizes and a water slide, was great for families, but a bit far from the city. The dining experience was delightful, with a wide selection of food although the bread section could use some improvement. Overall, the facilities were satisfactory, providing everything needed for a comfortable stay.

Rooms
8.0
The rooms with king-size beds are decent sized and offer comfortable rest.
Service
9.0
The staff, from the front desk to the dining areas, were responsive and polite, ensuring a pleasant stay.
Location
7.0
The waterfront location with various pools and a water slide is perfect for families, although a bit far from the city.
Dining
8.0
The dining experience was amazing with a wide selection of food, including freshly prepared salads, but the bread section could use some enhancement.
Facilities
8.0
The hotel offers a good range of facilities to enjoy during the stay.
Nathan
United Kingdom, May  2023
7.0/10

The hotel offers comfortable and spacious rooms with excellent views, although some activities for kids are lacking. The service is quick and attentive, with some room for improvement in housekeeping. The location is nice but not very close to nearby facilities. The dining experience is varied, with room for enhancement in quality. Overall, a decent option for a stay with some room for improvement.

Rooms
8.0
The room was fantastic, especially the view.
Service
7.0
The service is quick and attentive.
Location
6.0
The location is nice but lacks nearby facilities.
Dining
7.0
The dining offers a good spread with room for quality improvement.
Facilities
7.0
The facilities are decent.
Spacious rooms
Lacks nearby facilities
Joseph
United States of America, May  2023
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were surprisingly spacious with a kitchenette and living room, providing great comfort. However, the lack of activities for kids and the distant location from the city center were drawbacks. The pool area was a hit with various pools for all ages, but the dining experience left something to be desired.

Rooms
8.0
The rooms were comfortable and spacious, equipped with a kitchenette and a living room area.
Service
7.0
The staff quickly accommodated our request to switch rooms and were helpful with inquiries.
Location
6.0
The hotel's location, while near the waterfront terminal, was a bit far from the city center, but the pool area with water slides was a hit among kids.
Dining
5.0
The dining experience was a mixed bag with some items feeling like standard supermarket fare, though there was a decent variety available.
Facilities
8.0
The facilities, especially the pool area, were enjoyable and well-maintained.
Spacious Rooms
Limited Activities
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23Mar2025Select date
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24Mar2025Select date
Rooms and Guests2 Guests, 1 Room